The Greenwich Department of Social Services serves as a bridge connecting residents to the essential resources of the community. These resources provide support such as food, shelter, educational and employment opportunities, personal safety and access to health care services. The available services are diverse and support all ages. The Department operates under the direction of a 7 member Board and Commisioner of Social Services Our services are provided by a dedicated professional staff and a network of community providers.
In addition to Town Residents we are also available to assist Town employees with confidential information and referral services
Our Mission: to enhance the quality of life of Greenwich Residents through support in
meeting basic human needs and promoting services that foster self sufficiency and economic independence.
In 2011-2012 we served 3,484 clients through a variety of programs:
Our Admissions and Case Management services include:
• Assessment of needs and establishment of a service plan;
• Information and referral to community agencies;
• Assistance with Federal, State and local benefit and entitlement applications including: HUSKY, Social Security, Medicare, Medicaid, ConnPace, subsidized housing, food, clothing, medication, energy assistance, and any other special needs;
• Home eviction and utility shut-off prevention and mediation;
• Budget and money management counseling;
• Temporary (emergency) Housing and energy assistance;
• English as a Second Language classes (ESL);
• Assistance in enrolling in vocational/employment training and education programs; and
• Support to persons with medical, developmental and psychiatric disabilities.
The Community Gifts Program is supported by private donations and Salvation Army funds to support various forms of assistance throughout the year. Donations are overseen by an independent 503c fiduciary and are tax deductible.
Boots and Shoes: Provides vouchers for children ages 5-14 entering school for back to school footwear.
• Holiday Aid: Provides food vouchers, food baskets and children’s gifts during the holiday season. A key feature of our Community Program is our Youth Programs.
• Campership: Provides camp scholarship, registration and transportation for children ages 5-14 years old and senior 55+.
We provide services to Greenwich children and youth through two unique programs.
• Byram Archibald Neighborhood Center (BANC): A licensed after-school program serving Byram students ages 5-12 attending New Lebanon Elementary School. The purpose is to promote positive youth development and educational enrichment through participation in educational, recreational, and arts activities.
• Greenwich Youth Conservation Project (GYCP): Provides short-term summer employment and training for youth ages 14-15. Four consecutive groups spend two-week sessions doing outdoor work projects at Greenwich parks, nature preserves, managed conservation areas, and Town facilities.
We participate in federal and state sponsored programs offering financial assistance with energy and housing costs.
• Energy Assistance Program: Provides assistance to clients for their energy costs. Client eligibility is based on income, family size and expenses. Payment is made directly to the fuel or utility company. Operation Fuel Program: Privately funded, not-for-profit fuel bank are privately raised and “add a dollar” program via utility payments.
• Renters Rebate Program: State funded program for disabled adults and senior citizens based on a graduated income scale and amount of rent and utility payments made in the prior year.
Our Homemaker Services are provided to Greenwich residents who are having difficulty with everyday activities or need help during times of illness or disability.Our Homemaker staffs are available after an in-home evaluation is completed by one of the Department’s professional staff who establishes need, and develop a Service Plan with the client and/or family. Our Homemaker services include:laundry,meal preparation, dressing assistance, bathing assistance
An additional service that is offered to residents is Escorted Transportation. Such services are provided to disabled individuals and senior citizens who are clients of the Department. The service includes door-thru-door transportation to medical and legal appointments, Neighbor-to-Neighbor food delivery, benefit application appointments, and language class attendance, including ESL classes offered by the Department.
The annual client satisfaction survey revealed that:
98% of clients agreed that staff treated them with respect
93% of clients felt that their ideas were considered in developing a plan to assist them with their needs
94% of clients agreed that the staff helped them with their needs
92% rated their overall experience as excellent or good